Compliance record
Formal violations the EPA has on file for this supplier. A health-based violation means a contaminant limit or a required treatment was breached; the rest are monitoring or reporting failures — still violations, but not a measured health risk.
| Violation | Type | Status | Period |
|---|---|---|---|
| MCL | Health-based | Resolved | 1996-11-01 → 1996-11-30 |
| MCL | Health-based | Resolved | 1996-11-01 → 1996-11-30 |
| Other | Monitoring | Resolved | 2025-10-01 |
| Other | Monitoring | Resolved | 2025-10-01 |
| Other | Monitoring | Resolved | 2025-10-01 |
| MR | Monitoring | Resolved | 2025-04-01 → 2025-06-30 |
| MR | Monitoring | Resolved | 2025-04-01 → 2025-06-30 |
| MR | Monitoring | Resolved | 2025-04-01 → 2025-06-30 |
| MR | Monitoring | Resolved | 2025-04-01 → 2025-06-30 |
| MR | Monitoring | Resolved | 2025-04-01 → 2025-06-30 |
Other contaminants detected
| Contaminant | Level vs EPA limit | Detection rate | Source | Period |
|---|---|---|---|---|
| Copper | 198 µg/L 15% of the EPA limit 1300 µg/L
worst single sample: 1140 µg/L | 209/211 | SYR4 | 2015–2019 |
| Lead | 4.755 µg/L 32% of the EPA limit 15 µg/L
worst single sample: 23 µg/L | 110/211 | SYR4 | 2015–2019 |
| TTHM | 25.925 µg/L 32% of the EPA limit 80 µg/L
worst single sample: 35.9 µg/L | 106/106 | SYR4 | 2012–2019 |
| Total Haloacetic Acids (HAA5) | 11.655 µg/L 19% of the EPA limit 60 µg/L
worst single sample: 25 µg/L | 94/104 | SYR4 | 2012–2019 |
| Lead | 0.0027 mg/L 18% of the EPA limit 0.0150 mg/L | 19/19 | LCR | 2025 |
| Nitrate | 2000 µg/L 20% of the EPA limit 10000 µg/L | 14/18 | SYR4 | 2012–2019 |
| Barium | 324.15 µg/L 16% of the EPA limit 2000 µg/L
worst single sample: 327 µg/L | 2/2 | SYR4 | 2014–2017 |
| Combined Radium (-226 And -228) | 2.24 pCi/L 45% of the EPA limit 5 pCi/L | 2/2 | SYR4 | 2017 |
| Fluoride | 714.65 µg/L 18% of the EPA limit 4000 µg/L
worst single sample: 717 µg/L | 2/2 | SYR4 | 2014–2017 |
| Arsenic | 0.6000 µg/L 6% of the EPA limit 10 µg/L | 1/2 | SYR4 | 2014–2017 |
| Bromodichloromethane | 2.2 µg/L No EPA limit set | 1/1 | SYR4 | 2014 |
| Chloroform | 1.5 µg/L No EPA limit set | 1/1 | SYR4 | 2014 |
| Dibromochloromethane | 2.3 µg/L No EPA limit set | 1/1 | SYR4 | 2014 |
| Gross Alpha, Excl. Radon And U | 4.7 pCi/L 31% of the EPA limit 15 pCi/L | 1/1 | SYR4 | 2017 |
| Selenium | 1.4 µg/L 2.8% of the EPA limit 50 µg/L | 1/2 | SYR4 | 2014–2017 |
90 contaminants tested, none detected
Utility contact
Frequently asked questions about New Castle Utilities
Is New Castle Utilities tap water safe to drink?
EPA monitoring detected 15 contaminants in New Castle Utilities's water. A detection isn't the same as a violation — most levels are within federal limits. See each level and source above, and the utility's annual Consumer Confidence Report for its official compliance status.
What contaminants were detected in New Castle Utilities's water?
EPA monitoring detected Copper, Lead, TTHM, Total Haloacetic Acids (HAA5), Lead, and others. The full list with the level and data source for each is above.
How many people does New Castle Utilities serve?
New Castle Utilities reports serving 19,880 people in Indiana, per its EPA record.
Has New Castle Utilities had any water quality violations?
The EPA has 35 violations on file for New Castle Utilities, of which 2 are health-based (a contaminant limit or required treatment was breached) and 0 remain open. The rest are monitoring or reporting failures.
Where does this data come from?
Every figure is official EPA drinking-water monitoring — the Lead & Copper Rule, the UCMR-5 nationwide testing program, and the EPA Six-Year Review — not our own testing. Each number is labelled with its source and period.