Compliance record
Formal violations the EPA has on file for this supplier. A health-based violation means a contaminant limit or a required treatment was breached; the rest are monitoring or reporting failures — still violations, but not a measured health risk.
| Violation | Type | Status | Period |
|---|---|---|---|
| Other | Monitoring | Resolved | 2025-07-01 |
| Other | Monitoring | Resolved | 2024-07-01 |
| Other | Monitoring | Resolved | 2023-07-01 |
| MR | Monitoring | Resolved | 2020-12-30 |
| Other | Monitoring | Resolved | 2017-08-10 |
| Other | Monitoring | Resolved | 2017-08-10 |
| Other | Monitoring | Resolved | 2017-07-01 |
| Other | Monitoring | Resolved | 2017-07-01 |
| MR | Monitoring | Resolved | 2017-02-01 → 2017-02-28 |
| MR | Monitoring | Resolved | 2017-02-01 → 2017-02-28 |
Other contaminants detected
| Contaminant | Level vs EPA limit | Detection rate | Source | Period |
|---|---|---|---|---|
| TTHM | 76.275 µg/L 95% of the EPA limit 80 µg/L
worst single sample: 116.3 µg/L | 128/128 | SYR4 | 2012–2019 |
| Total Haloacetic Acids (HAA5) | 34.6 µg/L 58% of the EPA limit 60 µg/L
worst single sample: 48.5 µg/L | 128/128 | SYR4 | 2012–2019 |
| Copper | 161 µg/L 12% of the EPA limit 1300 µg/L
worst single sample: 260 µg/L | 40/48 | SYR4 | 2012–2019 |
| Lead | 0.0 mg/L 0% of the EPA limit 0.0150 mg/L | 30/30 | LCR | 2025 |
| Barium | 6 µg/L 0.3% of the EPA limit 2000 µg/L | 16/16 | SYR4 | 2012–2019 |
| Nitrate | 88 µg/L 0.9% of the EPA limit 10000 µg/L | 16/16 | SYR4 | 2012–2019 |
| Nitrate-Nitrite | 70.75 µg/L 0.7% of the EPA limit 10000 µg/L
worst single sample: 88 µg/L | 16/16 | SYR4 | 2012–2019 |
| Fluoride | 926 µg/L 23% of the EPA limit 4000 µg/L
worst single sample: 940 µg/L | 15/16 | SYR4 | 2012–2019 |
| Lead | 7.8 µg/L 52% of the EPA limit 15 µg/L | 15/48 | SYR4 | 2012–2019 |
| Bromodichloromethane | 3.59 µg/L No EPA limit set
worst single sample: 3.8 µg/L | 8/8 | SYR4 | 2012–2019 |
| Chloroform | 14.86 µg/L No EPA limit set
worst single sample: 15 µg/L | 8/8 | SYR4 | 2012–2019 |
| Dibromochloromethane | 0.6000 µg/L No EPA limit set | 3/8 | SYR4 | 2012–2019 |
92 contaminants tested, none detected
Utility contact
Frequently asked questions about New London Dept. of Public Utilities
Is New London Dept. of Public Utilities tap water safe to drink?
EPA monitoring detected 12 contaminants in New London Dept. of Public Utilities's water. A detection isn't the same as a violation — most levels are within federal limits. See each level and source above, and the utility's annual Consumer Confidence Report for its official compliance status.
What contaminants were detected in New London Dept. of Public Utilities's water?
EPA monitoring detected TTHM, Total Haloacetic Acids (HAA5), Copper, Lead, Barium, and others. The full list with the level and data source for each is above.
How many people does New London Dept. of Public Utilities serve?
New London Dept. of Public Utilities reports serving 27,620 people in Connecticut, per its EPA record.
Has New London Dept. of Public Utilities had any water quality violations?
The EPA has 189 violations on file for New London Dept. of Public Utilities, of which 0 are health-based (a contaminant limit or required treatment was breached) and 0 remain open. The rest are monitoring or reporting failures.
Where does this data come from?
Every figure is official EPA drinking-water monitoring — the Lead & Copper Rule, the UCMR-5 nationwide testing program, and the EPA Six-Year Review — not our own testing. Each number is labelled with its source and period.